Support

Last updated: 2026-05-29

For support regarding ZHEREN AI Travel Translator, please contact: [email protected]

Support Topics

  • Translation accuracy
  • Voice output and Cloud TTS Replay
  • Cloud STT and voice translation
  • Account and subscription status
  • Stripe checkout and billing
  • Usage overview and quota display
  • App version update and APK download
  • Device compatibility and installation

Recommended Information

To help us respond faster, please include:

  • App version
  • Device model
  • Language pair
  • Travel scene
  • Error message or screenshot
  • Approximate time of the issue

Business Contact

For cooperation, product, device, and business inquiries, please contact: [email protected]